Amedisys Ratings Revealed: How They Stack Up
- 01. Overview of Amedisys Ratings
- 02. Key Quality Metrics
- 03. CMS Star Rating Breakdown
- 04. How Ratings Are Calculated
- 05. Employee and Patient Feedback
- 06. Historical Performance Trends
- 07. Comparison to Competitors
- 08. Clinical Excellence Factors
- 09. Choosing Amedisys: Data-Driven Decision
- 10. Future Outlook for Ratings
Amedisys home care services earn an average CMS star rating of 4.2 out of 5 stars for quality of patient care, placing them 30% above the national average of 3.24 stars as reported on the Centers for Medicare & Medicaid Services (CMS) Care Compare website.
Overview of Amedisys Ratings
Amedisys, a leading provider of home health care, consistently outperforms industry benchmarks in CMS evaluations. Their home health agencies achieve an average 4.2-star rating, with 90% of care centers scoring 4 stars or higher. This positions Amedisys as a top performer among over 10,000 Medicare-certified agencies nationwide.
Historical data shows steady improvement: in March 2018, ratings averaged 4.22 stars, up 8% from the prior year. By April 2018, they reached 4.30 stars, 32% above national averages. Recent reports confirm sustained excellence into 2026.
Key Quality Metrics
- Average patient care rating: 4.2 stars out of 5, surpassing the 3.24 national average.
- 90% of home health centers: 4 stars or above.
- Hospice performance: Exceeds national average in all 7 CMS Hospice Item Set scores.
- Annual patients served: Over 465,000 with high-quality in-home care.
- Star rating improvement: 15% rise in 2017 under new clinical strategies.
CMS Star Rating Breakdown
CMS calculates star ratings using 25 quality measures, including patient improvement, timely care, and readmission rates. Amedisys excels in patient outcomes, with lower hospitalization rates than peers. Ratings update quarterly, reflecting data from July 2024 to June 2025 in the latest May 2026 release.
| Metric | Amedisys Average | National Average | Date Reported |
|---|---|---|---|
| Quality of Patient Care | 4.2 stars | 3.24 stars | May 2026 |
| Home Health Centers (4+ stars) | 90% | ~30% | 2025 |
| Hospice Item Set Scores | Above average (7/7) | Average | Latest CMS |
| Star Rating (2018 Peak) | 4.30 stars | 3.24 stars | April 2018 |
| Improvement Since 2017 | +15% | N/A | 2017 |
How Ratings Are Calculated
- CMS collects data on clinical measures like drug education and flu vaccinations.
- Agencies submit claims and OASIS assessments for Medicare patients.
- Star ratings convert to 1-5 scale, weighted by improvement scores (60%) and claims-based measures (40%).
- Amedisys boosts scores via standardized clinical practices implemented since 2016.
- Public updates occur quarterly on Care Compare, empowering consumer choice.
Employee and Patient Feedback
Employee reviews on Indeed average positive, with 2,660 submissions praising flexible schedules, competitive pay, and supportive staff as of March 2025. Recent 5-star comments highlight "excellent vacation hours" and "reimbursed mileage" from February 2025.
"Amedisys has been incredible. They come in, take care of things, treat me like a PERSON... helped me heal QUICKLY too!" - Yelp reviewer, Portland, OR, 2023.
Some challenges noted include staffing shortages in specific locations, but overall sentiment favors Amedisys for professionalism.
Historical Performance Trends
Amedisys transformed ratings post-2016 with Homecare Homebase software and new clinical leadership. By 2017, stars rose 15%; 2018 saw 32% outperformance. As of 2026, goals target all centers at 4+ stars.
- 2017: +15% star rating gain under chief clinical officer.
- 2018: 4.30 average, 32% above national.
- 2025-2026: Steady 4.2 average, 90% high performers.
Comparison to Competitors
| Provider | Avg Star Rating | % Above National | Key Strength |
|---|---|---|---|
| Amedisys | 4.2 | 30% | Patient outcomes |
| National Average | 3.24 | 0% | N/A |
| LHC Group | ~3.8 | 17% | Hospice focus |
| Kindred at Home | ~3.5 | 8% | Urban coverage |
Amedisys leads in patient care quality, particularly in improvement measures, serving 465,000+ annually.
Clinical Excellence Factors
Amedisys standardized practices across 400+ locations since 2018, hiring clinical analytics directors. This yields superior outcomes: fewer readmissions, better chronic disease management. "Clinical excellence is key," noted executives in 2018.
In hospice, all 7 CMS measures exceed benchmarks, ensuring end-of-life quality.
Choosing Amedisys: Data-Driven Decision
High ratings correlate with better patient experiences: 4.2 stars mean reliable recovery support. Standalone, this outperforms 70% of agencies. Families report faster healing, as in Portland cases.
- Verify local agency on CMS Care Compare.
- Review star ratings and OASIS scores.
- Check patient reviews for service consistency.
- Contact Amedisys for personalized plans.
Future Outlook for Ratings
With ongoing investments, Amedisys aims for universal 4+ stars by 2027. CMS methodology evolves, emphasizing equity; Amedisys adapts via data analytics. Track updates quarterly for latest metrics.
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Key concerns and solutions for Amedisys Ratings Revealed How They Stack Up
What affects Amedisys ratings?
Ratings derive from CMS data on patient improvement (e.g., walking, bathing), hospitalizations, and care timeliness. Amedisys invests in clinical analytics and regional vice presidents to standardize practices.
Are Amedisys ratings current?
Yes, May 2026 CMS reports confirm 4.2 stars average, based on 2024-2025 data. Check Care Compare for location-specific scores.
How does Amedisys compare nationally?
30% above the 3.24 average, with 90% of centers at 4+ stars versus industry ~30%.
What do patients say about Amedisys?
Reviews praise punctual, professional staff; some note communication issues in high-demand areas. Yelp and Indeed show net positive trends.
Has Amedisys improved over time?
Yes, from 2017's 15% gain to 2026's leadership, via software and training investments.